And this Webinar is hosted by StepByStepMarketing.com™ expert Diana Pohly — Diana will walk you through how to complete the templates and why each step is important. You'll get hands-on guidance about the marketing power of customer and prospect profiling that will show you how, and why, understanding who your best customer is — and how to reach them — is worth more than gold. Your marketing efforts will be far better targeted, and therefore, get better results, when you've completed the training in this Webinar.
Follow the 3-step profiling method in this Webinar:
Describe the Buying Process for Your Products/Services:4 easy-to-follow steps to capture the "who," "why," "when," and "where" of your customers' buying process. All the things that really matter for developing an accurate profile!
Describe Who Buys Your Products/Services: Whether you have one key product or service ... or up to 16 that serve distinct customer segments ... this step will guide you to pinpoint the key characteristics and traits of your typical buyers. It's easy to fill in with the templates provided, because you'll have clickable drop-down menus and helpful examples of real-world businesses.
Create a "Needs Profile" of Your Typical Customer: Once you've identified the buying process and pin-pointed your buyers' traits and characteristics for each customer segment you are targeting, you can build a clear set of needs and desires against which you can develop strong brand messaging. Profiling the emotional aspects of your customers' thought processes is just as important as knowing their demographic characteristics